臺北市立圖書館

季刊第二十九卷二期 Quarterly Vol. 29, No.2
出刊日期：中華民國100年12月15日 Dec. 15, 2011

主題：數位時代公共圖書館參考服務 Public Library Reference Services in the Digital Era

封面說明 Explanation of Cover
數位時代中公共圖書館如何善用網際網路及資訊科技提供完善的參考服務，為提升讀者品質的關鍵。本期探討公共圖書館參考服務於數位時代的規劃、執行與目標。
How to make a best use of internet and information technology to provide perfect Public library reference services in the digital era is a key point to enhance the quality of readers’ service. This Issue discusses about public library reference services in the digital era of planning, implementation and goals.

專題論述 ARTICLES

數位時代公共圖書館虛擬參考服務之發展
Developing Public Library Virtual Reference Services in the Digital Era
吳美美、龐宇珺、許鴻晢
Mei-Mei Wu, Yu-Chun Pang, Hung-Hsi Hsu

行動時代的圖書館社群數位參考服務
Library Social Digital Reference Service in the Mobile Era
黃明居
Ming-Jiu Hwang

顧客導向的網路知識服務經營分析
The Analysis of Customer Oriented Knowledge Services Via the Internet
黃元鶴
Yuan-Ho Huang

快樂兒童圖書館館員天地 COLUMN OF CHILDREN'S LIBRARIAN

「塔塔魔幻閱森林活動」－公共圖書館融入校園閱讀活動之推廣
“Tar Tar Magic Forest for fun reading”-the Promotion of Public Libraries Immersed in Reading on Campus
林怡青
I-Ching Lin